Skip to main content

Leaving Ideagen Luminate

This link leads to an external site. Only proceed if trusted. Ideagen is not responsible for external content.

Ideagen Luminate logo Ideagen Luminate logo
  • Community

    Start a conversation

    Collaborate with industry experts, ask questions and share best practices.

    Visit Community
    • Forums

      Explore our forums and start a discussion
    • Luminate updates

      See the latest updates to the platform
    • Recent activity

      See what others are talking about
    • Unanswered questions

      Help others by answering questions
  • Help

    Explore solution guides

    Discover our comprehensive library of solution guides, articles and roadmaps.

    Visit Help
    • All solutions

      Explore our solutions to find the documentation you need
    • Resources

      Access general information, announcements and more
  • Skills
  • Support
Navigation
{{search submit=false instant=settings.instant_search class='search search-full' placeholder='Search for articles, announcements and more'}}
Need help?
Send feedback
{{#if (not signed_in)}} {{#is help_center.name "Ideagen Help"}} {{#link "sign_in" class="unified-navigation--btn-primary"}}Sign in{{/link}} {{else}} {{#link "sign_in" class="unified-navigation--btn-primary"}}Sign in{{/link}} {{/is}} {{/if}} {{#if signed_in}}
{{user.name}}
{{#is help_center.name "Ideagen Help"}} Manage tickets {{else}} {{#link "requests" role="menuitem"}} Manage tickets {{/link}} {{/is}} Update profile Change password
Privacy Policy Terms of Use
{{#link "sign_out" role="menuitem" class="signOut"}} Sign out {{/link}}
{{/if}}
{{search submit=false instant=settings.instant_search class='search search-full' placeholder='Search for articles, announcements and more'}}
Learn more

Looking for help?



Unsure where to begin or need guidance on using Luminate? Explore our detailed articles below for step-by-step assistance.

Guides

View more
Access an account

Learn how to create a new account or recover an existing one.

Open a ticket

See how to raise an issue or question with our Support team.

Manage tickets

Check how to view and update your previously submitted tickets.

Access e-learning

Find training courses and learn how to use your solution.

Back to menu

Send us feedback



We'd love to hear your thoughts—whether it’s a feature suggestion, usability improvement, or what you love about Luminate.

Feedback type

Tell us why you are submitting feedback

Name

Please enter your full name

Email

Please enter your work or corporate email

Area

This will help us understand your feedback better

Comments

For the most helpful response, include the names of any solutions or content you're referring to

Screenshot (Optional)

Maximum file size allowed is 5MB

We have recieved your feedback

Thank you for sharing! Your input helps us enhance Luminate for all users. Feel free to close this window now.

ideagen-en Logo
      • About
      • Dashboard
      • News8
      • Resources12
      • Quality Management: Professional
      • Getting started1
      • Recent posts
      • Unanswered posts
      • News & updates
      • News3
      • Updates1
      • Ideagen Audit Analytics
      • Discussions1
      • Ideas1
          • Discussions1
          • Ideas1
          • Updates1
      • Ideagen Disclose
      • Discussions1
      • Ideas1
      • Updates1
      • Ideagen EHS
      • Discussions1
      • Ideas1
      • Updates1
      • Ideagen Huddle™
      • Discussions1
      • Ideas1
      • Updates1
      • Ideagen Internal Audit
      • Discussions1
      • Ideas1
      • Updates1
      • Ideagen Mail Manager
      • Discussions1
      • Ideas1
      • Updates1
      • Ideagen OnePlace
      • Discussions1
      • Ideas1
      • Updates1
      • Ideagen PleaseReview
      • Discussions1
      • Ideas1
      • Updates1
      • Ideagen Quality Control
      • Discussions2
      • Ideas1
      • Updates1
      • Ideagen Quality Management
      • Discussions2
      • Ideas1
      • Updates1
      • Ideagen Risk Management
      • Discussions1
      • Ideas1
      • Updates1
      • Ideagen Smartforms
      • Discussions1
      • Ideas1
      • Updates1
      • Ideagen WorkRite
      • Discussions1
      • Ideas1
      • Updates1
      • InPhase
      • Discussions187
ideagen-en Logo
  • Luminate
  • Community
  • InPhase
  • Discussions
  • Helpful trust that has implemented CAS or CQC

We have purchased the CAS and CQC apps from InPhase. However those that are going to admin the apps weren't part of the preamble when we purchased, and are keen to use it to its full potential but don't know what that is. 


Is anyone willing to meet via teams to speak to the team that will be using those APPs to show them " how it works in the real world" and how they set it up etc. as they are a little lost. 


THANKS


David 

Page 1 / 1

Hi Pauline,


thanks for the offer of advice, it would be greatly appreciated. We are looking to roll out CAS in the next couple of weeks but the patient safety team are just struggling to find how it could improve their lives rather than adding in another step that isn't required. 


Do you have InPhase populate the alerts or do you enter them yourselves?


If you could drop me an email to hnf-tr.bedigital@nhs.net and we could maybe have 30 minute teams call?


I'll speak to the patient safety team and try and get them to collect their thoughts and questions together in preparation.


Thanks again


David


HTFT


 


 


Hi David, 


we have implemented the CAS app, but it is only locked to the Patient Safety Team. Happy to discuss


Regards


Pauline 


WVT


Comment


Become a Quality Management: Professional Certified Administrator

Learn more

Badges

  • First post
    Test Userhas earned the badge First post
  • 5 Replies
    Test Userhas earned the badge 5 Replies
  • First post
    Samuel Brownhas earned the badge First post
Show more
Powered by Gainsight
Terms & ConditionsCookie Settings

logo_full-color.svg

Sign inSign up

Login with SSO

I'm an Ideagen employee Login with Ideagen Hub
or

logo_full-color.svg

Sign inSign up

Login with SSO

I'm an Ideagen employee Login with Ideagen Hub
or
Forgot your password?

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK
CommunityAll solution forumsCommunity resources

SupportAll support hubs Open a ticket

Get in touch Open a Support ticket Contact sales
HelpAll help centres Help resources

Ideagen Corporate news Events and webinars

SkillsAll skills courses

Get in touch Open a Support ticket Contact sales
Connect with us
©  Ideagen
Privacy PolicyTerms of Use Data Protection PolicyEnvironmental Policy Slavery and Human Trafficking Statement