Skip to main content

Leaving Ideagen Luminate

This link leads to an external site. Only proceed if trusted. Ideagen is not responsible for external content.

Ideagen Luminate logo Ideagen Luminate logo
  • Community

    Start a conversation

    Collaborate with industry experts, ask questions and share best practices.

    Visit Community

    • Forums

      Explore our forums and start a discussion

    • Luminate updates

      See the latest updates to the platform

    • Recent activity

      See what others are talking about

    • Unanswered questions

      Help others by answering questions
  • Help

    Explore solution guides

    Discover our comprehensive library of solution guides, articles and roadmaps.

    Visit Help

    • All solutions

      Explore our solutions to find the documentation you need

    • Resources

      Access general information, announcements and more
  • Skills
  • Support
Navigation
{{search submit=false instant=settings.instant_search class='search search-full' placeholder='Search for articles, announcements and more'}}
Need help?
Send feedback
{{#if (not signed_in)}} {{#is help_center.name "Ideagen Help"}} {{#link "sign_in" class="unified-navigation--btn-primary"}}Sign in{{/link}} {{else}} {{#link "sign_in" class="unified-navigation--btn-primary"}}Sign in{{/link}} {{/is}} {{/if}} {{#if signed_in}}
{{user.name}}
{{#is help_center.name "Ideagen Help"}} Manage tickets {{else}} {{#link "requests" role="menuitem"}} Manage tickets {{/link}} {{/is}} Update profile Change password
Privacy Policy Terms of Use
{{#link "sign_out" role="menuitem" class="signOut"}} Sign out {{/link}}
{{/if}}
{{search submit=false instant=settings.instant_search class='search search-full' placeholder='Search for articles, announcements and more'}}
This page is not FedRAMP compliant. Please be cautious when entering sensitive information. Learn more
Learn more
Learn more

Looking for help?

Unsure where to begin or need guidance on using Luminate? Explore our detailed articles below for step-by-step assistance.

Guides

View more
Access an account

Learn how to create a new account or recover an existing one.

Open a ticket

See how to raise an issue or question with our Support team.

Manage tickets

Check how to view and update your previously submitted tickets.

Access e-learning

Find training courses and learn how to use your solution.

Back to menu

Send us feedback

We'd love to hear your thoughts—whether it’s a feature suggestion, usability improvement, or what you love about Luminate.

Feedback type

Tell us why you are submitting feedback

Name

Please enter your full name

Email

Please enter your work or corporate email

Area

This will help us understand your feedback better

Comments

For the most helpful response, include the names of any solutions or content you're referring to

Screenshot (Optional)

Maximum file size allowed is 5MB

We have recieved your feedback

Thank you for sharing! Your input helps us enhance Luminate for all users. Feel free to close this window now.

ideagen-en Logo
      • About
      • Dashboard
      • News8
      • Resources12
      • Quality Management: Professional
      • Getting started1
      • Community
      • Recent posts
      • Unanswered posts
      • News & updates
      • News3
      • Updates1
      • Ideagen Audit Analytics
      • Discussions1
      • Ideas1
          • Discussions1
          • Ideas1
          • Updates1
      • Ideagen Disclose
      • Discussions1
      • Ideas1
      • Updates1
      • Ideagen EHS
      • Discussions1
      • Ideas1
      • Updates1
      • Ideagen Huddle™
      • Discussions1
      • Ideas1
      • Updates1
      • Ideagen Internal Audit
      • Discussions1
      • Ideas1
      • Updates1
      • Ideagen Mail Manager
      • Discussions1
      • Ideas1
      • Updates1
      • Ideagen OnePlace
      • Discussions1
      • Ideas1
      • Updates1
      • Ideagen PleaseReview
      • Discussions1
      • Ideas1
      • Updates1
      • Ideagen Quality Control
      • Discussions2
      • Ideas1
      • Updates1
      • Ideagen Quality Management
      • Discussions2
      • Ideas1
      • Updates1
      • Ideagen Risk Management
      • Discussions1
      • Ideas1
      • Updates1
      • Ideagen Smartforms
      • Discussions1
      • Ideas1
      • Updates1
      • Ideagen WorkRite
      • Discussions1
      • Ideas1
      • Updates1
      • InPhase
      • Discussions187
ideagen-en Logo
  • New post
  • Login
  • Luminate
  • Community
  • InPhase
  • Discussions
  • My scheduled import isn't putting any data into my actual series?

My scheduled import isn't putting any data into my actual series?

  • Forum|Forum|1 year ago
    July 22, 2024
  • 2 comments
  • 0 views
3
  • 367469520752h

I want to report on historical data from an export in another external system.

I've set up a brand new object and measure to import into.

I have set up a scheduled import correctly but the data is not being pulled through to the trends table in designer. 

The preview within the scheduled import builder shows data in the preview, and a live connect also pulls the data but it is not being imported to show in the measure's "Actual" series

 

    • Like
    • Share

    2 replies

    • Newest first
    • Best voted
    3
    • 366502456612h
    • Forum|Forum|1 year ago
      July 22, 2024

    Hi.

    One way to review what action(s) the scheduled import has done is review the job history
    (InPhase Administrator --> Jobs).

    One of the reasons why data would not be imported when you have asked it to (via the scheduled import) is that the Object : Measure (OM) has an object start date set which is after the data you are trying to import.

    For example: The OM has a start date of January 2024, but you are trying to import data for December 2023

    • Like
    3
    • 367469520752h
    • Author
    • Forum|Forum|1 year ago
      July 22, 2024

    Go to into Administrator mode and go to model > jobs

    Find the job related to your scheduled import

    Click on show job history on the sidebar

    If you see your latest job has "Completed with Errors" you will need t o investigate. 

    Click on open, to open the log

    Scroll down to see how the system handled the job.

    In the case above, the new object that was created had a start date of today, so the system couldn't import any data in the past.

     

    • Like

    Become a Quality Management: Professional Certified Administrator

    Learn more

    Badges

    • First post
      Test Userhas earned the badge First post
    • 5 Replies
      Test Userhas earned the badge 5 Replies
    • First post
      Samuel Brownhas earned the badge First post
    Show more
    Powered by Gainsight
    Terms & ConditionsCookie SettingsAccessibility statement

    logo_full-color.svg

    Sign inSign up

    Login with SSO

    I'm an Ideagen employee
    or

    logo_full-color.svg

    Sign inSign up

    Login with SSO

    I'm an Ideagen employee
    or
    Forgot your password?

    Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

    Back to overview

    Scanning file for viruses.

    Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

    OK

    This file cannot be downloaded

    Sorry, our virus scanner detected that this file isn't safe to download.

    OK
    CommunityAll solution forumsCommunity resources

    SupportAll support hubs Open a ticket

    Get in touch Open a Support ticket Contact sales
    HelpAll help centres Help resources

    Ideagen Corporate news Events and webinars

    SkillsAll skills courses

    Get in touch Open a Support ticket Contact sales
    Connect with us
    ©  Ideagen
    Privacy PolicyTerms of Use Data Protection PolicyEnvironmental Policy Slavery and Human Trafficking Statement